Application Performance Management

Everything you wanted to know about APM but were too afraid to ask

What’s all the fuss about?

Have you ever wondered why Cisco were happy to fork out $3.7 billion for App Dynamics back in 2017? Perhaps you want to better understand why monitoring experts have switched their focus to applications in place of infrastructure. Whatever your background, our complete guide to Application Performance Management (APM) has you covered.

But before we dive in, let’s start with a quiz! Which of the following statements do you agree with?

A. IT should focus on supporting business services, not just maintaining infrastructure.

B. Key revenue-generating applications should be monitored with top-of-the-line tools.

C. But, these same tools are too expensive for monitoring every enterprise application.

Bing bing bing! If you agreed with any, but preferably all of these statements, then read on to find out more about APM and how, together with Enterprise Application Monitoring (EAM), you can build a robust, centralized monitoring strategy that caters for all the needs of your IT and business stakeholders.

This guide is by no means a technological showdown between APM and EAM. In fact, EAM takes the service-centric approach to monitoring first used by APM and applies it to the masses – albeit at a different level of detail. For that reason your organization should have both these technology types on its radar. This guide, whilst focusing more heavily on APM, does include snippets of detail for EAM too.

Right, let’s get started.

What is Enterprise Application Monitoring?

Businesses need IT services that work, and that means applications that that don’t go down or slow down. And whilst you might know the status of your infrastructure, do you really know where to look when things go wrong?

Sure, Application Performance Management (APM) tools offer a lot of promise, but the nature of its evolution means APM is far better suited for monitoring web apps than any other. And with enterprise IT typically responsible for hundreds, if not thousands of applications – across Windows and Linux, SQL and Oracle, on-prem and the cloud – APM isn’t necessarily the answer for the majority of your enterprise applications. This is where Enterprise Application Monitoring (EAM) comes in.

EAM scales application-focused monitoring to the masses, whilst APM tools deliver richer, code-level insights for a select few. The best bit? EAM utilizes your existing monitoring stack so there’s no need for any news agents, databases or infrastructure.