Coffee Break: Office 365 monitoring with NiCE

As Office 365 deployments continue to grow at a rapid pace - as shown by year on year growth of 36% - there's a huge chance your organization is using one of Exchange Online, SharePoint, Teams, Skype for Business, or one of the many other subscription services offered via Office 365. Yet, in 2018, Office 365 experienced three global outages and countless tenant or service degradations. Worse still, Microsoft does not provide independent tools to monitor key performance and availability indicators of Office 365.

However, with the NiCE Active O365 MP, NiCE has developed a comprehensive tool that integrates with your existing System Center environment and provides end user availability and performance for key Office 365 services. Join us for this special webinar to see how you too can monitor Office 365 using SCOM.


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