Rob Brewer
CEO, AxioTech
Compare · The BrightGauge alternative for MSPs
Dashboards and reporting for the modern MSP
Discover SquaredUp — the modern alternative to BrightGauge.
Any PSA. Any RMM. Plus Microsoft 365, Defender and 100+ other integrations. All in live dashboards and client reporting that elevate your MSP visibility.
Out-of-the-box dashboards in under 5 minutes • No setup fees
Service desk · All clients
Live · ConnectWise PSA · NinjaOne · Microsoft Defender
142
Open tickets
9
Unassigned
96.4%
SLA met (30d)
18m
First response
Created vs closed 14 days
— Created— Closed
Open tickets by technician
Clients by open tickets ConnectWise PSA
Northwind Dental24SLA risk
Harbor Logistics19On track
Cedar Ridge Legal15On track
Device health NinjaOne
Servers offline2
Patches pending37
Defender alerts0 high
Your whole stack, in the same view
ConnectWise, HaloPSA, N-central, Microsoft 365 and security, all live.
One dashboard, multiple clients
Manage one dashboard template and share a private version with each client.
Hassle-free, AI-built
Ready-made dashboards in minutes, or ask Claude or Copilot to help create one.
Simple, transparent pricing
No setup fees, no datasource tiers.
Why switch
Why look for a BrightGauge alternative?
BrightGauge pioneered MSP reporting. Now it’s just ConnectWise Reports and Dashboards.
Your stack isn't one vendor
HaloPSA, N-central, NinjaOne, Microsoft 365, Defender, Huntress and many more. You need one view across all of it, but BrightGauge is now built around ConnectWise.
You're maintaining 100s of client dashboards
A sprawl of dashboards maintained by hand. You want to just change one dashboard and every client gets the update. No more mass edits across copies.
You want to waste less time data wrangling
Mapping datasets and assembling gauges by hand eats hours. AI should be doing the heavy-lifting for you, right?
You'd like a roadmap you can depend on
It's been a rocky ride for BrightGauge. From a low of "Is BrightGauge a Dead Product?" on r/msp, it’s better but no longer the vendor-neutral tool for every MSP.
You need clearer ROI
Investing time and money in dashboards and reports should lead to better results for clients and lower costs for you. You need client dashboards that prove your value at every QBR.
Wait, what’s BrightGauge?
ConnectWise Reports and Dashboards (formerly BrightGauge) Honestly, BrightGauge was a great name — we'll just call it that!
Use cases
What you need from your reporting tool
Five jobs your MSP reporting tool has to handle, from the service desk to the boardroom.
Client reports and QBRs
Show the value you deliver, live. One dashboard per client, shared as a link or walked through in the QBR.
Management and exec dashboards
Profitability, utilization, SLA and backlog in one view for the weekly leadership meeting.
Service desk wallboards
Queue health, unassigned tickets and tech workload on the TV in the support office.
Device and customer 360s
PSA, RMM and security data for one client in one place. Faster troubleshooting, fewer tabs.
Security posture per client
Defender and Huntress findings rolled up per customer, ready to share.
“I want to quickly walk through what we're doing right, what we're doing wrong, and next steps. SquaredUp lets us do that in minutes, with all the data right there.”
Side by side
SquaredUp vs BrightGauge
How the two compare on the things MSPs tell us matter most. BrightGauge details are from ConnectWise's own pages and docs, as of October 2026.
SquaredUp | BrightGauge | |
|---|---|---|
| Data architecture | Queries each tool live. No warehouse, no sync. Numbers match the source. | Syncs data into its own platform. Near-real-time sync for ConnectWise PSA and RMM only. |
| Integrations | 100+ data sources, including ConnectWise, HaloPSA, NinjaOne, Huntress, Microsoft 365, Defender and Azure. Unlimited data sources. | 60+ integrations, led by ConnectWise. Number of datasources limited by plan. |
| Building dashboards | Modern designer, out-of-the-box MSP dashboards in under 5 minutes. | Gauge-based builder with 4,200+ prebuilt metrics and gauge templates. |
| AI | Build and deploy dashboards from Claude, Microsoft Copilot or any MCP client. | Q&A chatbot for asking questions about your data. |
| Sharing | Live dashboards shared as a link or behind your client's own sign-in, plus scheduled reports. | Scheduled and on-demand reports by email. Client reports need client mappings configured first. |
| Client dashboards at scale | One standard dashboard, filtered per client. Change it once and every client gets the update. | Parent–child dashboards push changes out, but each client still has its own copy to manage. |
| Pricing model | No setup fees. Pay for internal users and each dashboard you share with a client. | Plan tiers, with the number of datasources limited by plan. |
| Direction | Vendor-neutral. Built for whatever PSA, RMM and security tools you choose. | Moving onto the ConnectWise Asio platform, with tighter integration for Asio products. |
You shouldn't need a data warehouse to report on your own tools
When BrightGauge didn't cover a tool, or datasource fees added up, MSPs built their own databases to feed it. That takes SQL skills and ongoing upkeep.
SquaredUp queries each tool's API when you need the data. No warehouse. No sync. No SQL. And the numbers match the source tool, because they come straight from it.
“It's far easier to use than anything we've tried, and the data is consistently accurate.”
Matt Dunn
Operations Director, Focus IT
Build a QBR dashboard for Northwind Dental from ConnectWise PSA and Defender. Last 90 days.
Using SquaredUp: created Northwind Dental · Q3 QBR with 6 tiles (tickets resolved, SLA, top categories, CSAT, device health, security alerts).
312
Resolved
98%
SLA met
0
High alerts
Claude · Microsoft Copilot · any MCP client
Build dashboards by asking for them
Connect SquaredUp's MCP server to Claude, Microsoft Copilot or another MCP client, then describe what you need. The dashboard appears in SquaredUp, ready to tweak and share with your client.
BrightGauge's AI is a Q&A chatbot: handy for asking about your data, not for building with it.
Your MSP stack, wherever you go
Keep the PSA you like. Connect it alongside your RMM, Microsoft tenants and security tools, and combine them on one dashboard. Every data source is included, so adding Huntress next quarter doesn't mean a plan upgrade.
Pricing
Simple, fair pricing
You pay for the value you get, and for the value you pass on to your clients.
$0
No setup fees
Setup takes minutes, so there's nothing to charge for.
∞
Unlimited data sources and dashboards
Connect your whole stack and build as much as you need. No datasource caps, no tiers to outgrow.
ROI
Built to pay for itself
You pay for internal users, plus each dashboard you share with a client. Package those dashboards into your service and charge for them, so every client dashboard can earn back more than it costs.
What MSPs say
“We're responding to bids now and a customer dashboard is required. Every new client is asking for it and we're giving it to them — it's turning into the norm for us.”
Brian DeKind
President
Switching
Switching is straightforward
There's no data to migrate, because SquaredUp doesn't copy your data. Connect your tools and you're working with live data straight away.
- Connect your tools
Add your PSA, RMM and Microsoft tenant. Minutes, not a project. - Start from the box
Out-of-the-box MSP dashboards are ready in under 5 minutes. - Rebuild your favorites
Recreate your must-have BrightGauge views by hand, or ask Claude or Copilot to build them. - Share with clients
One standard dashboard, filtered to each client's data, shared as a link or behind their own sign-in.
Moving from ConnectWise to HaloPSA?
It's the natural moment to switch. BrightGauge's best features stay with ConnectWise, and every customer story on this page runs on HaloPSA.
Renewal coming up?
Start free today and run SquaredUp alongside BrightGauge. You can be live well before your renewal date.
Want a hand? Our team offers onboarding support. See how Focus IT made the switch
Questions MSPs ask
Yes. Connect ConnectWise alongside HaloPSA, NinjaOne, Microsoft 365 and 100+ other sources, and combine them on one dashboard.
No. SquaredUp connects to each tool's API directly, and the out-of-the-box dashboards need no queries at all.
SquaredUp reads data from each tool when you need it, rather than syncing it into a separate warehouse. [Confirm final wording with product and security.]
Yes. Share a live dashboard as a link, or secure it behind your client's own sign-in.
Connect SquaredUp's MCP server to Claude, Microsoft Copilot or another MCP client, then ask in plain language. The dashboard is created in your SquaredUp workspace, ready to edit and share.
You pay for internal users and for each dashboard you share with a client. Data sources and internal dashboards are unlimited, and there are no setup fees.
Out-of-the-box dashboards are ready in under 5 minutes.
See your own data in SquaredUp
Connect your PSA and RMM and get an out-of-the-box dashboard in under 5 minutes.
Sources
- Channel Futures, "Continuum Buys BrightGauge" (January 2019); ConnectWise's acquisition of Continuum, October 2019.
- r/msp, "Is Brightgauge a Dead Product?" (May 2023), and replies.
- ConnectWise blog, "Why Reports and Dashboards (formerly BrightGauge) is the Best Analytics Solution for MSPs & TSPs" (December 2024).
- ConnectWise docs, "Devices Availability Quick Sync Gauges and Datasets in Reports and Dashboards".
- Axcient, "x360Recover BrightGauge integration": datasource limits vary by plan.
- ConnectWise docs, "Client Reporting" (Reports and Dashboards).
Comparison last reviewed October 2026. BrightGauge and ConnectWise are trademarks of ConnectWise, LLC. Spotted something out of date? [Contact link] and we'll fix it.
