Rob Brewer
CEO, AxioTech
Compare · The MSPbots alternative for MSPs
SquaredUp vs MSPbots
Leave the automation to your PSA and get dashboarding that delivers.
Live dashboards and client reporting from any PSA, any RMM, Microsoft 365 and your security tools, with nothing to sync and no bundle to buy.
Out-of-the-box dashboards in under 5 minutes • No setup fees
Support office wallboard
Live · HaloPSA · NinjaOne · Microsoft Defender
38
In progress
27
Need a response
9
Unassigned
96.4%
SLA met (30d)
In progress by technician HaloPSA
Closed this week Leaderboard
1 · Elena46
2 · Priya41
3 · Marcus37
4 · Sam29
Customer activity HaloPSA
Northwind Dental24SLA risk
Harbor Logistics19On track
Cedar Ridge Legal15On track
Device health NinjaOne
Servers offline2
Patches pending37
Defender alerts0 high
Built for dashboards
Reporting is the whole product, built to connect your PSA, RMM and security tools.
Live data
Each tool is queried when you open the dashboard, so the numbers are always current.
Pay for what you use
No bundles, setup fees or per-integration fees.
Setup in under a day
Ready-made dashboards in minutes, and nothing to maintain.
Why switch
Why look for an MSPbots alternative?
MSPbots is an automation platform first. If what you need is dashboards you can trust, that's a lot of platform to buy, set up and maintain.
You bought it for the dashboards
MSPbots' roadmap focuses on AI agents for ticket intake, triage and resolution, with BI as the foundation underneath. If your PSA already handles your workflows, you're paying for a platform built around something else.
You're paying for the bundle
Each BI integration is priced separately, plus admin seats, onboarding fees and bundle minimums. Plenty of MSPs end up paying for far more than they use.
You don't trust the numbers
Synced data goes wrong in ways that aren't obvious. A missed or partial sync looks just like a real number, so your team double-checks in the PSA anyway.
The sync is a job in itself
An onboarding program to get started, then integrations, mappings and syncs to keep running. That's time your team should be spending on clients.
It has to work on the office TV
A wallboard the whole team reads all day should be clear at a glance, with red and amber showing exactly where to act.
What is MSPbots?
In its own words, MSPbots is a data-driven process automation platform for MSPs. Business intelligence dashboards come alongside its bots and AI agents.
Use cases
What your reporting needs to do
Five jobs every MSP's reporting tool has to handle, from the service desk to the boardroom.
Service desk wallboards
Queue health, unassigned tickets and tech workload on the TV in the support office.
Client reports and QBRs
Show the value you deliver, live. One dashboard per client, shared as a link or walked through in the QBR.
Management and exec dashboards
Profitability, utilization, SLA and backlog in one view for the weekly leadership meeting.
Device and customer 360s
PSA, RMM and security data for one client in one place. Faster troubleshooting, fewer tabs.
Security posture per client
Defender and Huntress findings rolled up per customer, ready to share.
“I want to quickly walk through what we're doing right, what we're doing wrong, and next steps. SquaredUp lets us do that in minutes, with all the data right there.”
Side by side
SquaredUp vs MSPbots
How the two compare on the things MSPs tell us matter most. MSPbots details are from MSPbots' own website, pricing page and knowledge base, as of November 2026.
SquaredUp | MSPbots | |
|---|---|---|
| Focus | Dashboards and reporting, built to connect your whole stack. | A process automation platform, with BI as the foundation for its bots and AI agents. |
| Data architecture | Queries each tool live. No warehouse, no sync. | Syncs data from each tool into its own platform, then reports on the copy. |
| Accuracy | Numbers match your PSA, because they come straight from it. | Only as good as the last sync. Gaps and delays aren't visible on the dashboard. |
| Setup and upkeep | Ready-made MSP dashboards out of the box. Nothing to maintain. | An onboarding program to get started, then integrations and syncs to manage. |
| Integrations | 100+ data sources, including HaloPSA, ConnectWise, Autotask, NinjaOne, Huntress, Microsoft 365 and Defender. All included. | 80+ integrations. Each BI integration is priced separately. |
| AI | Build and deploy dashboards from Claude, Microsoft Copilot or any MCP client. | AI agents for ticket intake, triage and QA. |
| Sharing | Live dashboards shared as a link or behind your client's own sign-in, plus scheduled reports. | Public dashboards. |
| Pricing model | No setup fees. Pay for internal users and each dashboard you share with a client. | Bundles with monthly minimums, or per-integration BI packages, plus admin seats and onboarding. |
A dashboard you have to double-check isn't a dashboard
Sync-based tools copy your PSA and RMM data into their own platform, then report on the copy. When a sync is late, partial or mapped wrong, nothing on the dashboard tells you. It just shows the wrong number.
SquaredUp queries each tool's API when you open the dashboard, so there's no copy to drift out of date and no SQL to write. What you see is what your PSA says.
“SquaredUp is a lot easier to use than MSPbots. And accurate too.”
Matt Dunn
Operations Director, Focus IT
Build a QBR dashboard for Northwind Dental from HaloPSA and Defender. Last 90 days.
Using SquaredUp: created Northwind Dental · Q3 QBR with 6 tiles (tickets resolved, SLA, top categories, CSAT, device health, security alerts).
312
Resolved
98%
SLA met
0
High alerts
Claude · Microsoft Copilot · any MCP client
Build dashboards by asking for them
Connect SquaredUp's MCP server to Claude, Microsoft Copilot or another MCP client, then describe what you need. The dashboard appears in SquaredUp, ready to tweak and share with your client.
MSPbots' AI agents are built for ticket work such as intake, triage and QA. SquaredUp's AI is built for reporting.
Your MSP stack, all included
Keep the PSA you like. Connect it alongside your RMM, Microsoft tenants and security tools, and combine them on one dashboard. Every data source is included, so adding Huntress next quarter doesn't mean another integration fee.
Pricing
Pay for what you use
You pay for the value you get, and for the value you pass on to your clients.
$0
No setup fees
Setup takes minutes, so there's nothing to charge for.
∞
Unlimited data sources and dashboards
Connect your whole stack and build as much as you need. No per-integration fees, no bundle minimums.
ROI
Built to pay for itself
You pay for internal users, plus each dashboard you share with a client. Package those dashboards into your service and charge for them, so every client dashboard can earn back more than it costs.
80%
lower annual dashboarding license costs after Focus IT moved from MSPbots to SquaredUp.
They were on MSPbots' top tier and estimate they used about 20% of it.
What MSPs say
“It's far easier to use than anything we've tried, and the data is consistently accurate.”
Matt Dunn
Operations Director, Focus IT
Switching
Switching is straightforward
There's no data to migrate, because SquaredUp doesn't copy your data. Connect your tools and you're working with live data straight away.
- Connect your tools
Add your PSA, RMM and Microsoft tenant in a few minutes. - Start from the box
Start with ready-made MSP dashboards and adapt them to how you work. - Rebuild your favorites
Recreate your must-have MSPbots dashboards by hand, or ask Claude or Copilot to build them. - Share with clients
One standard dashboard, filtered to each client's data, shared as a link or behind their own sign-in.
Using the bots too?
Keep the automations you rely on in your PSA, or in MSPbots. Move your dashboards to SquaredUp and pay only for the reporting you use.
Run both side by side
Start free and run SquaredUp alongside MSPbots for a month. Check both against your PSA, then decide.
Want a hand? Our team offers onboarding support. See how Focus IT switched from MSPbots
Questions MSPs ask
Yes. Connect your PSA alongside NinjaOne, Microsoft 365, Defender and 100+ other sources, and combine them on one dashboard.
No. SquaredUp connects to each tool's API directly, and the out-of-the-box dashboards need no queries at all.
SquaredUp reads data from each tool when you need it, rather than syncing it into a separate platform.
Yes. Share a live dashboard as a link, or secure it behind your client's own sign-in.
Connect SquaredUp's MCP server to Claude, Microsoft Copilot or another MCP client, then ask in plain language. The dashboard is created in your SquaredUp workspace, ready to edit and share.
You pay for internal users and for each dashboard you share with a client. Data sources and internal dashboards are unlimited, and there are no setup fees or per-integration fees.
Out-of-the-box dashboards are ready in under 5 minutes.
See your own data in SquaredUp
Connect your PSA and RMM and get an out-of-the-box dashboard in under 5 minutes.
Sources
- MSPbots, "Is MSPbots a Chatbot?" (mspbots.ai).
- MSPbots, "Product vision" and roadmap (mspbots.ai/product-roadmap), 2026.
- MSPbots, pricing page (mspbots.ai/pricing), November 2026.
- MSPbots knowledge base, "MSPbots Pricing List".
- Tooliverse, "MSPbots Review 2026": recurring themes in user reviews on setup and the admin interface.
- SquaredUp, "MSPbots to SquaredUp: How Focus IT cut costs by 80% and regained trust in their dashboards".
Comparison last reviewed November 2026. MSPbots is a trademark of MSPbots.ai. Spotted something out of date? Email [email protected] and we'll fix it.
