SquaredUp was founded with the vision of using cutting-edge data visualization to solve the challenge of Enterprise IT complexity.
Department: Customer Solutions
Remote status: Flexible remote
A bit about us
A globally successful software company headquartered in the UK, and expanding aggressively in North America, SquaredUp is loved by some of the world’s leading companies (Microsoft, Deloitte, Nestle). SquaredUp is all about using cutting-edge data visualization to make the world’s most complex IT applications simple to run. We’re a people-driven, engineering-led company and an agile, innovative team, meaning our entire focus is on product excellence and delighting our customers – but never at the expense of our employees and community.
About the role
Our Solutions Engineers play a key role in our customer engagement process. They provide pre-sales technical support to our prospects, customers, and partners, using in-depth product knowledge to provide technical expertise to our Enterprise Sales teams and to the customer through presentations and demonstrations. They are vital members of the Commercial team and assist in assessing the potential application of company products to meet customer needs. They are also critical to our Product and Engineering teams who rely on their feedback to build out the roadmap for our product set. They will often help customers to ‘build their first dashboards’ using SquaredUp to demonstrate feasibility of the application, often requiring rapid prototyping for the customer.
You will be technical and customer-facing, with a passion for creating solutions on behalf of customers and solving their problems. You will enjoy opportunities to share your experience with cutting-edge services in cloud environments such as Azure, AWS, and Google Cloud. Conversations about SLIs and SLOs, Kubernetes, and serverless functions are your comfort zone. You’ll understand the methodologies used and the pains experienced by engineers, and the demands on them to meet their SLAs. We’ll be looking for you to learn quickly, be hard-working, friendly, reliable, and enthusiastic, and to want to take yourself forward in your career.
Ideally you will have:
What’s in it for you:
Everyone is welcome
We are looking for smart people with passion and integrity who want to join us in pushing the boundaries of what’s possible. We welcome people from all backgrounds to expand our horizons and be at the forefront of transforming our customers’ lives.
Check out our Glassdoor page to see what our employees are really saying! https://bit.ly/3FxfkME