PagerDuty provides a unified view into alerting from many tools. The biggest limitation of this is that the data available is purely ITSM or alerting. If you wanted to display alerts from an external testing tool, like Pingdom for example, you aren’t able to place this alongside the metrics (response time) that drive the alerts.
We built a PagerDuty dashboard in SquaredUp using the WebAPI tile. We can query the alerting from PagerDuty, with any escalation policies, alongside the metrics from Pingdom and any other monitoring tools (APM, Infrastructure, Cloud etc.). We can see all this in one PagerDuty alerting dashboard. This dashboard is specific to PagerDuty but it’s very easy to copy the tiles to other dashboards with app-specific data from multiple tools.
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