📅 30 September 2026
🕙 2pm (BST) / 9am (EDT)
This joint webinar from Scalable MSP and SquaredUp, taking place Tuesday, 30 September at 2:00pm UK time, examines what good looks like across three levels of an MSP's business: the individual engineer, the service desk as a whole, and contract-level profitability.
The session opens with a look at why maturity and visibility are directly linked to profitability, with Scalable presenting the maturity control set they use to assess MSPs on service and financial visibility, scoring the room live against the model.
SquaredUp will follow with a live demonstration, building dashboards against those same metrics in real time. Every metric is defined in PSA/RMM-agnostic terms, so the session applies equally whether an MSP runs ConnectWise, Autotask, NinjaOne or Halo.
The session closes with a joint discussion on turning this visibility into action, followed by open Q&A.
Attendees will receive a maturity diagnostic to assess their own MSP against the model presented, along with free access to SquaredUp to build these dashboards against their own data.
Who Should Attend
- MSP owners
- Service managers
- Operations leaders
- Service desk managers
- Technical directorsUse (or are evaluating) SquaredUp alongside your existing PSA and RMM
