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Head of Community & Content *US Remote*

SquaredUp was founded with the vision of using cutting-edge data visualization to solve the challenge of Enterprise IT complexity.

Department: Marketing

Location: Boston

Remote status: fully

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Are you an experienced Head of Community with a passion for customer interaction? Do you enjoy working as part of a small team? Are you a self-starter who thrives on the opportunity to scale?

Want to know a little about us?

At SquaredUp, we make complex data simple—simple to share, find and understand.  The world today is drowning in data and starved of information. Via cutting-edge data visualization technology, SquaredUp connects and surfaces data, giving organizations the big picture.

But at the heart of what makes SquaredUp special is its people and its values. At SquaredUp, we are a generous, fun-loving team of bright sparks powered by a core set of values—Integrity, Passion and Togetherness. As a close-knit, remote-first company working across the UK and the US, we prioritise a happy workforce as we are excited about charting new territories.

What does the role involve?

We are looking for an experienced Head of Community and Content who will actively find opportunities to foster and engage this community of developers and engineers. This role will also lead a small and diverse team that includes Content Marketing, Events Management, and Developer Relations (“DevRel”) because we believe each of these roles are critical for plugging into and adding real value to the community.

What would you do in your first 6 months?

•Collaborate with senior management and other stakeholders to develop the community strategy, which will be central to our go-to-market strategy.

•Identify opportunities to participate in existing developer and engineering communities, and creative ways to engage.

•Develop and foster a SquaredUp community where users come together to share ideas, best practices, “war stories”, and more.

•Acts as the liaison between SquaredUp and its diverse audience of users through digital channels including social media, YouTube, and forums as well as offline, at events.

•Develop and leverage content from the community for storytelling and genuine product marketing.

•Manage a diverse team of Content Marketing, Events Management, and Developer Relations (“DevRel”) to bring this all together.

•Review and uphold SquaredUp’s tone of voice and messaging consistency across all our properties.

What qualities can you bring to SquaredUp?

You’re a self-starter, who can operate without a rulebook, but motivated to define processes that work and scale

You’re an extrovert who thrives on engaging with an audience (digitally and in person)

You have an appreciation for technology and its ability to solve real problems

You’ve successfully developed and nurtured a community of technology users

You have 5+ years’ experience managing a diverse team

You know what “good” looks like in terms of tone of voice and quality of message.

If you have talent in abundance, we have the packages to match; including private medical care, a generous holiday allowance, home set up budget, volunteering days and company share options. Most importantly you’ll be working with talented individuals who like to have FUN…. from tech meetups to roller-coasters, poker, table tennis, board games, bake-offs, and music nights – there’s always plenty going on. Not to mention our Slack channel which is full of randomness. You'll also work closely with our fantastic team over in the UK which has been certified as a Great Place To Work!

SquaredUp knows there’s more to life than just work and our dedicated Wellbeing Team are here to support you! We want to encourage you to stay active, connect with your mental health, and overall achieve a great work/life balance.

Apply now or get in touch with our Talent team for more details.

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